Privacy Policy

This document explains how Divaspin collects, stores, and processes personal information. Players who register at DivaSpin official site should read this page to understand their rights and the platform’s data handling practices. The policy applies to all users accessing the casino from Australia and other permitted regions. Personal data protection remains a core part of how the site operates under its Curacao licence.

Information Collected by Divaspin

The casino gathers several types of data when players create accounts and use the platform. Registration requires an email address, password, country selection, and currency preference. Additional details may be requested during KYC verification, including passport or driver’s licence copies, utility bills, and bank statements.

During gameplay and transactions, the site records:

Deposit and withdrawal amounts in Australian Dollars or other supported currencies
Game session data including bet sizes and outcomes
IP addresses and device identifiers
Browser type and operating system details
Communication logs from live chat and email support

This information helps maintain account security and supports fraud prevention measures. The platform uses 128-bit SSL encryption to protect data during transmission.

How Personal Data Is Used

Divaspin processes player information for specific operational purposes. Account management requires storing login credentials and verifying identity before processing withdrawals. Transaction records help the casino meet anti-money laundering requirements under its licensing conditions.

The site may use contact details to send promotional offers, though players can opt out of marketing communications. Support interactions are logged to improve service quality and resolve disputes. Data analysis helps the platform detect unusual account activity and protect against fraud.

Player information supports responsible gambling features such as deposit limits and self-exclusion options. For more details about available tools, visit the DivaSpin responsible gambling page.

Data Storage and Security Measures

Personal information is stored on secure servers with restricted access. The casino implements multiple security layers including encrypted databases, session monitoring, and unusual activity detection. Staff members access player data only when necessary for legitimate purposes.

Retention periods vary depending on the type of information. Transaction records are kept for several years to meet regulatory requirements. Account data remains stored while the account is active and for a period after closure. Players can request details about what information is held about them.

Divaspin shares personal information with external parties only in specific circumstances. Payment processors like Visa, Mastercard, Skrill, and cryptocurrency networks receive transaction details to complete deposits and withdrawals. Game providers including Pragmatic Play, Evolution, and NetEnt may receive session data for game delivery.

Regulatory bodies and law enforcement agencies can request information when legally required. The casino may share data with professional advisors for legal, accounting, or security purposes. Marketing partners receive only anonymised information unless players consent to personalised offers.

Player Rights and Data Control

Registered users have several rights regarding their personal information. Players can access their data by contacting customer support via email at support@divaspin.com or through the live chat feature. Requests to correct inaccurate information are processed by the support team.

Account holders may request data deletion, though this affects the ability to maintain an active account. Certain records must be retained for regulatory compliance regardless of deletion requests. Players can withdraw consent for marketing communications at any time through account settings.

The website uses cookies to improve functionality and user experience. Essential cookies enable basic features like login sessions and cashier access. Performance cookies help analyse how visitors use the site.

Players can manage cookie preferences through their browser settings. Blocking all cookies may limit some site features. Third-party cookies from analytics providers collect anonymous usage statistics.

Policy Updates

Divaspin reserves the right to modify this privacy policy when necessary. Changes may result from regulatory updates, operational adjustments, or security improvements. Players should review this page periodically to stay informed about data handling practices. Continued use of the platform after policy changes indicates acceptance of the updated terms.